.Net Disasters, Part II
December 13th, 2005The internet is a wonderful tool but it can be a source of problems to mortgage shoppers if they don’t really understand the process and the program(s) being offered. The following is the second example of potential pitfalls of internet mortgage shopping.
Payment Versus Program Focus
Often when I talk to potential borrowers they are more focused on the monthly payment than on the terms of the loan. In some instances, this can create unexpected problems, especially if the borrower(s) doesn’t understand the loan program(s) s/he is reviewing online.
A current refinance client couple have come to me after discovering the refinance they completed last year was at a interest rate of 8.2% during a period when rates were averaging around 5.6%. They were not actually shopping for a refinance but for a line of credit. The company offered unsecured lines of credit, much like a credit card as well as equity lines and home mortgages.
After contacting the company to obtain an unsecured line of credit, the lender agreed to provide my clients a credit line of $20,000 but wanted to “refinance” their house too. My clients told the lender they were not interested in an equity line and they were assured that the line of credit would not be secured by their home but, as part of the deal, the company would refinance their current mortgage. My clients were interested in reducing their mortgage payment but did not understand that just having the payment lowered didn’t necessarily mean they were getting a good deal. Also, their goal was to get a line of credit, not refinance, so they weren’t focused on a mortgage loan. The loan program they were given was at a much higher rate of interest and didn’t include their monthly escrows which they then had to begin paying out of pocket. The effect appeared to be reducing their monthly payment, but in reality, it increased.
Another issue was the new mortgage cost them 5 points in origination in addition to the other closing fees which totaled over $11,000 for a loan amount below $180,000. The new mortgage included a 3-year pre-payment penalty of 2 points. The unsecured line of credit was at a 22% rate of interest.
In my opinion, this situation would fall under the definition of “predatory” lending practices. However, my clients readily admit, since they were in a hurry to close, get the line of credit and they were focused only on what the monthly payment looked like, they failed to fully read the terms of the loan and the line of credit or the settlement statement of closing costs.
When focusing on other issues instead of the terms of your mortgage, it is easy to overlook important details. Don’t do your mortgage in a rush. Make sure you understand exactly what the terms of the loan will be and what that will mean to you over the life of the loan. Have your loan office explain every aspect of the loan program and ask questions about anything you don’t understand.
A mortgage is a long-term financial committment. Make sure it’s one you can live with!