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Finally, whether purchasing or refinancing, once your loan is approved, your loan officer should confirm your loan commitment from the lender and provide you with a closing date. If you are purchasing, the date set is the day the loan transaction will occur. If you are refinancing, the closing date is the day you will sign all the new loan documents and your new loan will actually fund and record three days from the date you sign the documents. This means that if you are doing a cash-out refinance, you will not be given a check for the money you are cashing-out until the 3 days have passed and your new loan has been recorded. At any point during the 3 day period, if you chose, you can change your mind about the loan and withdraw without penalty.

No matter what type of loan you need or how much you need to borrow, your loan officer’s job is to make the process clear and easy for you. Your questions and concerns should be addressed and any issues that arise addressed immediately. By working with you, your realtor and closing agent, your loan officer should make the entire loan process seamless and stress-free.

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Fourth, once you have contracted to purchase a home, completed the loan application and provided all required documents to your loan officer, your loan will be submitted for underwriting. Once the underwriting process has been completed, your loan officer should tell you the results. Make sure that your loan officer reviews your underwriting results and lets you know if it impacts the terms that you had outlined on your Good Faith Estimate.

You should know once underwriting has been completed if you will have any adjustments to the terms outlined on your GFE. If there are, it may affect your interest rate or other terms of your loan. It is your loan officer’s job to review your credit, income, debt and loan options well enough that your underwriting should not present any unexpected results. However, if something should arise, your loan officer should bring it to your attention immediately.

If working with a conscientious loan officer, you will be kept abreast of your loan’s progress. Even under the best of circumstances, underwriters can set unexpected conditions which could impact your loan differently than the loan officer initially outlined. Your loan officer should notify you immediately of any conditions set by the underwriter that are unexpected. Remember, the underwriter’s job is to find a reason to deny the loan.

Don’t be alarmed if your loan officer tells you that the underwriter has asked for something that seems out-of-the-ordinary or trivial. The best thing to do, whenever possible, is to provide the underwriter with whatever information they request as quickly as possible.

Again, a good loan officer will guide you through this aspect of the loan process easily. Continued, part 5, Closing.

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Third, your loan officer should tell you what type of loan programs you qualify for and explain their differences so that you can make a proactive decision about the type of loan you want.

Do you want a fixed rate loan?

Do you want a “no down payment” loan?

Will you have to pay PMI (private mortgage insurance)?

Can you use gift money? Is there a prepayment penalty?

Can you make interest-only payments?

These are just some of the many variables loan programs can offer. In providing this information, your loan officer should explain the meaning of each aspect of the loan as well as outlining the pros and cons of each program. Make sure you understand how the program works, what your payments will be now and in the future. If aspects of the loan program can change such as the interest rate, make sure you understand how and when the rate can change. Always ask for details and answers when you don’t understand.

Continued, Part 4, The Underwriting Process–

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Second, your loan officer, once you are pre-qualified for a mortgage within a specific dollar range, should provide you with a detailed Good Faith Estimate (GFE). The GFE is a federally mandated form.

It will give very specific information regarding your loan amount, proposed interest rate, term (years) of the loan, and principal and interest payment. It will give you general estimates of other loan fees. Lender fees will include amounts for processing, underwriting, wire transfer, flood certificate, etc. The closing agent (usually a real estate attorney or title company) will have fees for title insurance, deed of trust, courier and preparation of closing documents.

The GFE will also indicate fees charged by state and local government, recording of documents at local courthouse, and taxes. You should question any fees that are not explained or not listed here. Many first time home buyers don’t know that a survey is required only if requested by the lender. Those refinancing don’t know that they can save almost 50% of the cost of their title insurance if they provide a copy of their current owner’s title policy to the closing agent.

Make sure that your loan officer addresses these items with you as well. –Continued, Part 3, Loan programs

When applying for a mortgage to buy a house, whether it’s your first or fifth, there is certain information your loan officer should tell you. It doesn’t matter whether you are applying for your mortgage with your local bank or with a mortgage broker, the information you want is the same.

First, your loan officer will have to pull a credit report to accurately qualify you for a mortgage. If you are qualified without having your credit pulled by the loan officer, then your qualification is not necessarily going to mean that you would actually qualify for a loan. In such a situation, the qualification would only mean that your debt to income ratio falls within the lender’s guidelines.

Assuming that the loan officer has pulled a credit report, they should tell you what your credit scores are. Credit scores over 620 are considered acceptable and/or average credit. Credit scores over 720 imply that you have an excellent credit history. Your credit report will also indicate if you have had any late payments, have any accounts in collections or have any judgment outstanding. If you find that any one of these kinds of things showing on your report—don’t panic. Unfortunately, it is becoming more and more common that such items are being reported in error. If this is the case, your loan officer should provide you with all pertinent information from the report so that you can investigate the situation and have it corrected.

For credit issues that need to be addressed (e.g. Collection accounts or outstanding judgments) your loan officer should offer you information for what you need to do in order for your issue to be addressed and pass the underwriting requirements for a loan. (For further information on correcting credit reports and addressing credit issues, see www.protectyourgoodcredit.com)

A complete pre-qualification for a mortgage loan will include a review of your gross monthly income, your monthly debt (total of minimum payments on all accounts, not including rent or current mortgage payment or utilities), and your credit scores. Once completed, your loan officer should provide you with a pre-qualification letter for your real estate agent or for the seller of the home you wish to purchase. Pre-qualification should not be confused with pre-approval. To be pre-approved for a loan, your loan officer must submit a completed loan application and a credit report to a lender for underwriting. The application will either be denied or approved pending certain underwriting conditions being met. Loan commitment is given by the lender only after all conditions are met and the loan is ready to schedule for closing. It is very important to understand these distinctions as both realtors and many loan officers will often use the terms interchangeably despite their specific differences. –Continued in Part II-The Good Faith Estimate.

Anyone worried that late or non-payments will result in foreclosure should consider making a few phone calls to their lender and/or servicing agent. The federal government has recommended that lenders and servicing agents (companies that collect mortgage payments for lenders) take steps to work out payment plans or alternative financing solutions for many borrowers that are facing higher payments due to their ARMs adjusting. It may take several calls to find the right department or person to talk to but diligence can pay off big if you are able to work out a more favorable payment and/or refinance into a lower rate. No one wants to see a property go into foreclosure and most lenders will work with homeowners that make the effort to contact the company and ask for help. Foreclosure is devastating to an individual’s credit rating. Be proactive in looking for ways to make your payments and keep them timely—asking your lender and/or servicing agent for help and options is the first step.